Help Center

FAQ

Orders

Are you a shop or just online?

Can I collect my order?

Is there a minimum order?

Do you do bespoke orders?

How will you package my goods?

Do you offer bulk discounts?

There’s something I am trying to source but can’t find it on your website, can you help?

Do you offer a gift wrapping service?

Shipping & Delivery

When will I receive my delivery?

How much is delivery?

Which company will deliver my order?

Will I get tracking information?

Can you deliver to work? Or to a neighbour’s address?

What happens if my order doesn’t arrive?

Do I get a postage refund if my order doesn't arrive the next day?

Payments & Refunds

What happens if I need a refund or to return something?

Do you accept PayPal?

Is the website secure?

Trade & Corporate

Do you sell to trade?